Bob, a district sales manager for Acme Corporation, once dreamed of rising to the top and mentoring eager young business suit - clad men and women. But his dreams shatter daily under the stress of fixing one issue at a time. For every great quality he saw in each of his... More »

Human Capital , Learning & Development , Workforce Development

Business Impact , Change Management , Designing Learning , Engagement , Human Performance Improvement , Management Development

We spent a good portion of 2010 examining how workplace learning fits into the Web 2.0 phenomenon, and those learning professionals who hadn't ventured into this arena began dabbling in social media tools to find new ways to deliver learning and development solutions. More »

Learning & Development , Learning Technologies

Business Impact , Delivering Training , Economy , Managing the Learning Function , Measuring and Evaluating , Training and Development - General

Measurement is convenient for the learning function when visible metrics such as revenue or time-to-quota are clear markers of the success of a learning initiative. Unfortunately, not every program or initiative deployed has such easily aligned metrics, and there can be... More »

Learning & Development

Business Impact , Measuring and Evaluating , Social Learning