Managing the Matrix in the New Normal

Premium Content
Marjorie Derven

The global recession and threat of a jobless recovery have converged with decade-long seismic shifts in the workplace (Table 1) to create profound implications for today's employees. These volatile changes have been dubbed the "new normal," where long-held assumptions h... More »

Workplace Gloom is Universal

Premium Content
Michael Laff

Learning professionals are all too familiar with the prevailing profile of Generation Y. Its members expect autonomy, crave praise, and become frustrated easily. While those characteristics may ring true, a new survey reveals that older workers are nearly as discontente... More »