September 14, 2011 - by Marjorie Derven
Shared services, an organizational structure that consolidates delivery of one or more support functions, is designed to achieve cost reductions, economies of scale, and improved service. At many large, multilocation, and global organizations, shared services is showing... More »
July 20, 2010 - by Daniel Bixby
Let's be honest. The days of giving a sheepish grin when someone asks if you're "on Facebook" are long gone. This is a new era, and social media is the new telephone. Like it or not, welcome to the age of cyber communities. Welcome, not merely to lounges or coffee shops... More »
July 15, 2010 - by Herb Greenberg, Patrick Sweeney
2009 is one year that none of us will ever forget. We all had to shrink to squeeze through the eye of the storm, and we had to learn how to compete in a completely new game. Our competitors, we found, are no longer in our neighborhoods or on the other side of town. They... More »
July 14, 2010 - by Marjorie Derven
The global recession and threat of a jobless recovery have converged with decade-long seismic shifts in the workplace (Table 1) to create profound implications for today's employees. These volatile changes have been dubbed the "new normal," where long-held assumptions h... More »
May 20, 2010 - by ASTD Staff
An interview with Marilee Adams, Founder and President, Inquiry Institute More »
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