Running Learning Like a Business

Paula Ketter

A review of The Business of Learning: How to Manage Corporate Training to Improve Your Bottom Line by David L. Vance More »

Customer Loyalty Pays Off

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ASTD Staff

One plumbing wholesaler learns that creating a loyal customer base is well worth the investment. More »

Are You Prepared to Go Global?

Paula Ketter

Does your organization have an environment of inclusion, where employees around the world are tolerant of differences and willing to learn about other languages, cultures, and traditions? More »

Gallup: Wellbeing Is the Next Employee Engagement

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Tom Rath

In recent decades, major change initiatives such as Total Quality Management (TQM) and employee engagement have taken hold in organizations - and for good reason. They've reduced costs and fueled growth. As a result, early adopters have gained a competitive edge. This l... More »