Learning Your Way Through Crisis

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Paul Harris

When losses mount and a revised business plan is called for, smart companies turn to their training departments to help develop and roll out the new agenda. India’s ICICI Lombard General Insurance Company Ltd. offers an illuminating perspective of this dynamic. More »

Changing Leadership: Check the Temperature and Pulse of Your Team

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Herb Greenberg

As far as painful memories are concerned, most of the extremely difficult decisions we as leaders had to make after the Fall of 2008 will remain with us forever. The world was changing, and we had to change to stay afloat. Resources were limited everywhere we turned. Ti... More »