When you examine the BEST award-winning organizations during the past decade, several key characteristics emerge. These winning organizations have metrics that  matter—inclusion of learning objectives as part of individual performance goals, a clear link betw... More »

Career Development , Human Capital , Sales Enablement , Learning Technologies , Senior Leaders & Executives , Workforce Development , Learning & Development , Global Human Resources Development

Managing Organizational Knowledge , Business Impact , E-Learning , Engagement , Leadership Development , Coaching and Mentoring , Competencies , Training and Development - General , Change Management , Training for Multiple Cultures , Designing Learning , Asia Pacific , Integrated Talent Management , Management Development , Managing the Learning Function , Social Learning

Higher Education

In its quest to become the most recommended company in the markets it serves, TELUS puts its focus on customer experience and employee engagement. More »

Senior Leaders & Executives , Human Capital , Learning & Development , Learning Technologies , Global Human Resources Development

Engagement , Business Impact , Managing Organizational Knowledge , Leadership Development , Integrated Talent Management , Social Learning , E-Learning

The global recession and threat of a jobless recovery have converged with decade-long seismic shifts in the workplace (Table 1) to create profound implications for today's employees. These volatile changes have been dubbed the "new normal," where long-held assumptions h... More »

Global Human Resources Development , Human Capital

Advanced Level Content , Business Impact , Engagement , Human Performance Improvement , Integrated Talent Management , Managing Organizational Knowledge , Trends

Bill Byron Concevitch, chief learning officer for Verint, a large enterprise software company specializing in workforce optimization; Dave Groff, chief learning officer at Allstate; Steven Krempl, president of Krempl International; and David Lamb, vice president of lear... More »

Career Development , Global Human Resources Development , Human Capital

Business Impact , Career Planning , Global Workforce Development , Human Performance Improvement , Integrated Talent Management , Managing Organizational Knowledge , Managing the Learning Function , Measuring and Evaluating

The survey conducted by Deloitte Consulting indicated that revamping HR is still mostly about savings, systems, and processes, despite rising demands for the HR department to meet the challenges of an increasingly competitive business environment. One strategy that comp... More »

Global Human Resources Development , Human Capital

Business Impact , Global Workforce Development , Human Performance Improvement , Integrated Talent Management , Managing Organizational Knowledge , Trends