Learning Your Way Through Crisis

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Paul Harris

When losses mount and a revised business plan is called for, smart companies turn to their training departments to help develop and roll out the new agenda. India’s ICICI Lombard General Insurance Company Ltd. offers an illuminating perspective of this dynamic. More »

Customer Loyalty Pays Off

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ASTD Staff

One plumbing wholesaler learns that creating a loyal customer base is well worth the investment. More »

Talent Management Up for Grabs?

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ASTD Staff

Bill Byron Concevitch, chief learning officer for Verint, a large enterprise software company specializing in workforce optimization; Dave Groff, chief learning officer at Allstate; Steven Krempl, president of Krempl International; and David Lamb, vice president of lear... More »

Short-Sighted Changes Prevent HR from Becoming True Asset

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ASTD Staff

The survey conducted by Deloitte Consulting indicated that revamping HR is still mostly about savings, systems, and processes, despite rising demands for the HR department to meet the challenges of an increasingly competitive business environment. One strategy that comp... More »