Aging Agencies

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Alexandra Bradley

A huge demographic shift is taking place. As the populous baby boomer generation ages and nears retirement, many organizations are primed to face shortages in the workforce. And because the public sector is aging more rapidly than the private sector, state agencies are ... More »

There Is No Denying That “Change Is Hard”

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Paula Ketter

Reviewed by Paula KetterChip Heath and Dan Heath, the bestselling authors of Made to Stick, tackled the issue of change in their new book, Switch: How to Change Things When Change is Hard. This is a subject that many authors and subject matter experts have tried to expl... More »