The Silver Lining of 2009

Paula Ketter

While most of us would like to see 2009 and the economic recession leave and never return, there is no denying that this year was a monumental year in workplace learning for technology, informal learning, and employee performance. More »

Help Wanted: “T-Shaped” Skills to Meet 21st Century Needs

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Paul Harris

A handful of students within the business and engineering schools at San Jose State University in California are headed for careers in service-related industries with an expanded set of marketable skills. A specially devised curriculum shared by the two schools includes... More »

Energizing Employee Engagement at PECO

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Susanne DEustachio

While many may think the utility industry is protected from economic turbulence, it, too, is affected by issues surrounding the economy. Customers' ability to pay their utility bills and fluctuating gas prices are among the factors that affect a utility's financial stan... More »

Learning Gets Social

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Tony Bingham

The learning profession has a history of dancing around the subject of informal learning. You might think, "We've been talking about it forever and have even dabbled in it. Our worlds aren't crumbling. I am really busy and don't have the time or the energy to get involv... More »

Selling in a Down Economy

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Neil Rackham

During the big recession of the 1980s, McKinsey - the management consulting company I was working for - gave some great advice to their clients: pare back almost every corporate function except sales and marketing. General business opinion was on their side; Thomas Wats... More »