A medical supply company learns that being nice only gets you so far. More »

Learning & Development

Assessment , Career Development , Change Management , Coaching and Mentoring , Engagement , Integrated Talent Management , Skills Gap

Would you be surprised to be told that nerdy war-gamers may embody traits that are prized by organizations seeking innovation? Would you accept the premise that teaming up with people you've never met to defeat a tribe of virtual elves breeds collaborative learning? The... More »

Learning & Development

Career Development , Coaching and Mentoring , Engagement , Innovation , Measuring and Evaluating , Simulations and Serious Games , Trends

In 1968 the standing of women in the labor force was deteriorating to the point that President Lyndon B. Johnson described the underutilization of women's skills as "the most tragic and the most senseless waste of this century, a waste we can no longer afford." Forty ye... More »

Career Development

Career Development , Coaching and Mentoring , Credentialing , Global Workforce Development , Trends

Kendra had a hard time at her new job as manager of customer service at a large retail chain. She had sought out a new job to get away from the very toxic situation in her previous workplace, where there was little communication or information sharing. At the time, she ... More »

Learning & Development

Career Development , Coaching and Mentoring , Human Performance Improvement , Informal Learning , Managing the Learning Function , Training and Development - General