In early 2006, IBM senior executives made a commitment to hire additional sales professionals around the world to fuel company growth. The company's sales learning team was charged with redesigning the Global Sales School (GSS) - the foundational sales training program ... More »

Learning & Development , Learning Technologies , Sales Enablement

Business Impact , Curriculum Alignment , Designing Learning , Human Performance Improvement , Measuring and Evaluating , Selling Skills

Workplace learning and performance professionals know that training is more than just a nice gesture. It's a critical part of business. Organizations support training departments so that the departments can do their part to help the organization reach its business goals... More »

Learning & Development

Business Impact , Curriculum Alignment , Designing Learning , Measuring and Evaluating

On that fateful February day in 2003, as the Columbia crew prepared to re-enter the Earth's atmosphere, seven astronauts were trying to regain control of the spacecraft, focusing more on solving the vehicle control issues than their own survival. "Crew members become co... More »

Learning & Development

Curriculum Alignment , Delivering Training , Designing Learning , Measuring and Evaluating , North America