Traditionally, the office is seen as a place where employees leave their emotions at the door. While it is now accepted that our emotions are part of who we are and that we cannot think or act without them, many organizations still expect employees to ignore their emoti... More »

Human Capital , Learning & Development

Assessment , Business Impact , Coaching and Mentoring , Human Performance Improvement , Measuring and Evaluating , Training and Development - General

When Randi Nichols joined Fallon Clinic as chief human resources officer in 2004, she identified several opportunities to enhance functions within HR. One of these functions was in the area of training. Training as it existed at the clinic was expensive, ineffective, an... More »

Learning & Development

Assessment , Change Management , Coaching and Mentoring , Global Workforce Development , Human Performance Improvement , Training and Development - General

Case Studies