Darren Entwistle, president and CEO of the telecommunications company, identifies culture and leadership philosophy among its key attributes. More »

Senior Leaders & Executives , Human Capital , Workforce Development , Career Development , Learning Technologies , Learning & Development

Leadership Development , Managing the Learning Function , Business Impact , Engagement , Career Development , Social Learning , Assessment

Emotional intelligence (EI) has generated a great deal of attention in recent years. Many researchers and practitioners feel that EI supersedes other forms of intelligence in determining success or failure in jobs requiring high levels of interaction with others (manage... More »

Career Development , Human Capital , Learning & Development

Assessment , Business Impact , Career Development , Coaching and Mentoring , Competencies , Engagement , Measuring and Evaluating , Simulations and Serious Games , Social Learning , Training and Development - General , Trends

If there is one thing that this tough economy has taught us, it's the importance of paying attention to employees and customers. The only way to truly drive business results and customer satisfaction is through engaged employees. Just ask Lowe's. "True business success ... More »

Human Capital

Assessment , Business Impact , Engagement

Our relationships equal our success. As managers, our success is contingent upon getting the most out of the people in our organizations. Despite its importance, however, this concept is one management truth that is seldom taught in business school. Therefore, it's litt... More »

Human Capital

Assessment , Business Impact , Engagement