When Randi Nichols joined Fallon Clinic as chief human resources officer in 2004, she identified several opportunities to enhance functions within HR. One of these functions was in the area of training. Training as it existed at the clinic was expensive, ineffective, an... More »

Learning & Development

Assessment , Change Management , Coaching and Mentoring , Global Workforce Development , Human Performance Improvement , Training and Development - General

Case Studies

You've just put on a terrific training program. The evaluations are outstanding, participants' comments are supportive, and scores on the post-test prove that a lot of learning took place. You feel great. You and your team believe you have scored a big win and your miss... More »

Learning Technologies

Assessment , Coaching and Mentoring , Delivering Training , Global Workforce Development , Informal Learning , Innovation , Social Learning

Social networking can address this issue and support the need for learner involvement by narrowing the gap between learning and application. A learning solution Social networking, the broad term that encompasses wikis, blogs, LinkedIn, Facebook, and other tools, is idea... More »

Learning & Development

Assessment , Coaching and Mentoring , Global Workforce Development , Informal Learning , Innovation , Social Learning