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Short Can Be Oh, So Sweet

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Learning Your Way Through Crisis

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Paul Harris

When losses mount and a revised business plan is called for, smart companies turn to their training departments to help develop and roll out the new agenda. India’s ICICI Lombard General Insurance Company Ltd. offers an illuminating perspective of this dynamic. More »

A Healthy Dose of Formal and Informal Learning

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Paul Harris

As Cigna Corporation transforms itself from a traditional health insurer to a global health service firm, its corporate university is paving the way by fostering a new learning culture. More »

Tied to the Business Core: Ciena’s Hybrid Learning Solutions Engine

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Jim Caprara

At Ciena, we use a hybrid approach to human resources development (HRD) and learning. This model is closely tied to our business strategies, The strength of learning at Ciena has a foundation based on understanding how learning affects business strategies. It obviously ... More »