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The Case for Measuring Intangibles

Premium Content
Susan Lesser

We tend to measure that which is of value to our business or organization because we inherently know that we can't manage what we can't measure. So what does this say about organizational intangibles, such as leadership, communication, and teamwork? While the majority o... More »

Using Passion to Become a True Business Partner

Premium Content
Deadra Welcome

Learning professionals often enter the field after working in a non-HR position first. Many actually lack proper education and training when they enter the field; therefore, informal learning on the job becomes the way that many of us learn our trade. Although learning ... More »

Are You Prepared to Go Global?

Paula Ketter

Does your organization have an environment of inclusion, where employees around the world are tolerant of differences and willing to learn about other languages, cultures, and traditions? More »

The Silent Killers of Productivity and Profit

Premium Content
Chauncey Bell

As we make our way out of the recent recession, it is clear that the business world has changed dramatically and there will be no going back to the way things were. Yet the training and development world remains largely stuck in dated thinking, practices, and programs t... More »