Many trainers have probably spent at least one all-nighter in a hotel room, as our team recently did, scrambling to put a complex instructor-led training program back on track. We had previously discovered that wireless access to the custom enterprise application was no... More »

Senior Leaders & Executives , Workforce Development

Business Impact , Designing Learning , Human Performance Improvement , Management Development , Managing the Learning Function , Training and Development - General

With a 10 percent reduction in his company's workforce in late 2008, Stanley Works Chairman and CEO John Lundgren turned his concentration to keeping his employees "motivated, energized, engaged, and focused on company goals." The tool maker posted a better-than-expecte... More »

Learning & Development

Business Impact , Career Development , Change Management , Competencies , Economy , Human Performance Improvement , Managing the Learning Function , Training and Development - General

In early 2006, IBM senior executives made a commitment to hire additional sales professionals around the world to fuel company growth. The company's sales learning team was charged with redesigning the Global Sales School (GSS) - the foundational sales training program ... More »

Learning & Development , Learning Technologies , Sales Enablement

Business Impact , Curriculum Alignment , Designing Learning , Human Performance Improvement , Measuring and Evaluating , Selling Skills