The Burgeoning Metrics Market

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ASTD Staff

Blame it on the balanced scorecard. Though not the first to devise a business scorecard, Robert S. Kaplan and David P. Norton set off a flurry of interest in people-related metrics with the publication of their 1996 book The Balanced Scorecard: Translating Strategy Into... More »

Demystifying the EI Quick Fix

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Laurie Carrick

Are leaders born or made? In 2006, Warren Bennis said, "The most dangerous myth is that leaders are born - that there is a genetic factor to leadership, that people have certain charismatic qualities or not. That's nonsense. Leaders are made rather than born." Daniel Go... More »

Learning, at Your Service

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Paul Harris

Kelly Services was established in 1946 by William Russell Kelly, founder of the temporary staffing industry. Since then, the company has evolved from the widely recognized "Kelly Girl" brand to become a global leader in workforce solutions. Today, Kelly provides an arra... More »

Where People Power Makes the Difference

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Paul Harris

To fully appreciate how one company can dedicate its learning function entirely to the service of its business agenda, look no further than InterContinental Hotels Group. The Atlanta-based company reports that every single learning initiative is specifically designed to... More »