One Step Forward, Two Steps Back

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Aparna Nancherla

Constantly told to keep their guard up against direct discrimination and the glass ceiling, women in the workplace will need to reassess their fighting tactics. Many obstacles that women face happen much earlier in the career development process and are covert in nature... More »

Performance Analysis: Getting It Right the First Time

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Allison Rossett

Using technology to shift learning and references closer to the work is brilliant, except when it is the wrong learning or references. That's true in the classroom and online. Employees reject programs that are extraneous, bloated, or obsolete. In the classroom, instruc... More »

Outside the Box… for Good

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Paula Ketter

The word "innovation" is surrounded by a great deal of buzz in today's tough economic climate, with many analysts upholding "creative new ideas" as a way to survive and thrive during this recession. But as Michael J. Moscynski, a vice president with Juran Institute, wri... More »

Deliver in 2009

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Grace MacArthur

Nobody needs to be reminded that the world is much different than it was merely 12 months ago. At Mattel Inc., the impact has been to focus on "deliver" - our watchword for the year - and that means deliver in support of key goals and metrics. There are many significant... More »