How to Accelerate Innovation

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Marcus Buckingham

This is an excerpt from Buckingham's latest book, StandOut: Find Your Edge, Win at Work, which is available September 13, 2011. We all revere innovation. It is the mystical driver of progress, the secret sauce, the touchstone we reach for whenever our backs are against ... More »

Too Many Soloists; Not Enough Music

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Kevin Oakes

The term talent management is such an enigma. In an industry that consistently reinvents its vocabulary, never before has a human resources term garnered so much attention and yet been so misunderstood and overly hyped. And by some, overly scorned. Ironically, given the... More »

The Case for Measuring Intangibles

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Susan Lesser

We tend to measure that which is of value to our business or organization because we inherently know that we can't manage what we can't measure. So what does this say about organizational intangibles, such as leadership, communication, and teamwork? While the majority o... More »

The Best of Best Practices: Critical Success Factors for Identifying and Measuring Industry-Leading Management Solutions

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Louis Carter

In today's uncertain economic climate, the ability to identify effective and actionable solutions to business challenges is more crucial than ever to the strategic management process. When there are substantial problems to be solved, best practice benchmarking providers... More »

Moving From Evidence to Proof: New Directions for the Way We Think About Metrics

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Jack J. Phillips

A group of client relationship managers participate in a formal learning program to implement new selling skills. Six months after the program, sales improve, and the learning team presents the results to the vice president of sales. The senior executive responds, "An i... More »