Current T+D Issue

This month...

The issue features profiles of this year's BEST Award recipients. Additional highlights include:

+Five Considerations for Selecting SMEs

+Strategic Techniques to Enhance Training Transfer

+Web Exclusive: Winning the Innovation Game

+Web Exclusive: The Effects of Positive and Negative Feedback on Employee Engagement

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T+D App Wins Award!

The T+D App has won an APEX 2013 Grand Award! Of the 2,400 entries in APEX 2013—the 25th Annual Awards for Publication Excellence—just 100 Grand Award Winners were selected. Read what the judges had to say about the app.

More From T+D

The T+D archives have been expanded! Now ASTD members and T+D subscribers can easily access articles from as far back as the 1940s. Search by author, year, and keyword.

	Going the Distance By Jennifer J. Salopek Cognizant Academy develops learning initiatives with an eye toward the future. Podcast +Free Article
	In Training, Sometimes Less Is More By Paul Harris The key to meeting performance goals does not always involve training. At BB&T, a new program pursues a holistic approach to problem solving. Podcast +Free Article
	Increasing (Super)Market Value By Jennifer J. Salopek Turkey's school system doesn't provide relevant preparation for its retail workforce, so food retailer Migros had to develop its own program. Podcast Not an ASTD Member? Buy the e-print here.
	Skill Sets and Mindsets Go Hand in Hand By Paul Harris A new corporate culture is helping to position Quanta Computer as it addresses the challenges of an uncertain future for computer products. Podcast Not an ASTD Member? Buy the e-print here.
	Targeted Learning Initiatives Support Enterprise Strategy By Jennifer J. Salopek The learning team has been instrumental in the surge of employee engagement at Ryan. Podcast Not an ASTD Member? Buy the e-print here.
	Avatars Rule By Paul Harris Three-dimensional virtual worlds are replacing classrooms at clinical research organization PPD. The company has launched a variety of popular courses around the concept. Podcast Not an ASTD Member? Buy the e-print here.
	Ready for Change By Jennifer J. Salopek HCSC's learning function went into high gear when federal mandates changed the way health insurers do business. Podcast Not an ASTD Member? Buy the e-print here.
	Short Can Be Oh, So Sweet By Paul Harris A new training program at Tata Consultancy Services builds on real-life experiences, which increases employee knowledge and loyalty. Podcast Not an ASTD Member? Buy the e-print here.
	When Duty Calls, the Learning Team Answers By Jennifer J. Salopek The majority of learning hours at USAA are delivered to call center employees, who have recently been on the receiving end of workforce readiness strategy initiatives. Podcast Not an ASTD Member? Buy the e-print here.
	'The Chicken' Rules Zaxby's Learning Roost By Paul Harris The restaurant chain looks to its training department to lower turnover, maintain brand consistency, and preserve the firm's Southern culture—all at no cost to the organization. Podcast Not an ASTD Member? Buy the e-print here.

2013's Very BEST Learning Organizations

From fast food to financial services and from hospitality to healthcare, the 28 companies that earned the 2013 ASTD BEST Award have a culture of and commitment to learning that benefits the employees and the customers they serve.

#1 Cognizant Technology Solutions	#15 Cigna Corporation
#2 BB&T	#16 TELUS
#3 Savvis, A CenturyLink Company	#17 PPD
#4 Nemours	#18 Health Care Service Corporation
#5 DenizBank	#19 OptumRx
#6 Hilton Worldwide	#20 Tata Consultancy Services Ltd
#7 Mindtree Limited	#21 ESL Federal Credit Union
#8 Migros Ticaret A.Ş.	#22 USAA
#9 Cerner Corporation	#23 University Health System
#10 Quanta Computer Inc.	#24 Valvoline Instant Oil Change
#11 BMO Financial Group	#25 INFOSYS LTD
#12 UPS	#26 Clarkston Consulting
#13 Ryan, LLC	#27 SunTrust Banks, Inc.
#14 Nuance Communications, Inc.	#28 Zaxby's Franchising, Inc.

	LONG VIEW // David Rock++ David Rock coined the term "neuroleadership" and co-founded the NeuroLeadership Institute, a global initiative bringing neuroscientists and leadership experts together to build a new science for leadership development. ++ Extra Content - Only Online! +Free Article
	CASE IN POINT // Peer Coaching Creates a Safe Zone for Managers By Terrie Long When leaders at the Greenville Health System witnessed some of its managers struggling with employee engagement, they swung into action with a plan to get them back on track. Not an ASTD Member? Buy the e-print here.
	DEVELOPMENT // Internal Networking: Time-Waster or Value Creator? By Lynne Waymon, André Alphonso, and Will Kitchen Turn conversations at the water cooler into long-lasting, value-adding partnerships. Not an ASTD Member? Buy the e-print here.
	EDITOR'S NOTE // Learning's Very BEST! By Paula Ketter These training and development departments don't rest on their laurels. They push the envelope on training, year after year, to find new ways to strengthen their organization’s learning culture. Podcast +Free Article
	FUNDAMENTALS // Five Considerations for Selecting SMEs By Chuck Hodell Subject matter experts can make or break a training initiative. Here's how to pick the right people for the job. Not an ASTD Member? Buy the e-print here.
	INTELLIGENCE // Do You BYOD? By Kristen Fyfe-Mills The bring-your-own-device (BYOD) trend mixes challenges and opportunities for trainers. The E-Factor: Energy Equals Engagement What Motivates Employees? Word Wiz: Crowdfunding What Workers Want Enhance E-Learning With Video Bridging the Gap Between Education and Enterprise A Byte of Instructional Design The Future Workplace +Free Articles
	LEARNING BLUEPRINT // Strategic Techniques to Enhance Training Transfer By Richard Kazbour and Lisa Kazbour Using methods that are known to influence behavior will increase on-the-job application of learning. Not an ASTD Member? Buy the e-print here.
	ONE TO WATCH // Natalia Castro Castro began her career at her parents' company, a training and development firm specializing in leadership and executive coaching, but now she's forging her own way. +Free Article
	RE:SEARCH // Talent Management Is Critical for Government Leaders By Stephanie Castellano As the government's most powerful leaders prepare to retire, a new study takes a close look at federal agencies' talent management strategies. Not an ASTD Member? Buy the e-print here.
	WORKPLACE RX // Training as a Business Partner Identifying learning needs accurately and proactively requires a business partner approach. Not an ASTD Member? Buy the e-print here.
	BOOKS // Get Off to a Good Start The First 90 Days, Updated and Expanded: Proven Strategies for Getting Up to Speed Faster and Smarter by Michael D. Watkins Reviewed by Stephanie Castellano Read all book reviews. +Free Article

Here are some of the article topics you can look forward to in the November 2013 issue of T+D:

+ Results from ASTD's annual State of the Industry Report
+ At C Level articles from Western Union, including a Q&A with the CEO about the company's learning function
+ New approaches to talent management
+ And much more! Check back on the first of the month to read the entire issue.

LAST MONTH'S MOST-ACCESSED ARTICLES

Training and Development Competencies Redefined to Create Competitive Advantage

ASTD launches a revised competency model for the profession.

ASTD 2012 State of the Industry Report: Organizations Continue to Invest in Workplace Learning

More than $156 billion was spent by U.S. organizations on employee learning last year.

Five Tips for More Engaging E-Learning

Online learning can be kind to your budget, but if learners aren't engaged in the content, it won't be a wise investment.

Distinguish Yourself and Excel in the Profession

Why and how to set yourself apart as a savvy professional in the training and development field.

Strategic Ways to Develop Game-Based Learning for High ROI

Games built with reusability and scalability in mind can be customized and repurposed across the organization at a fraction of the cost of b...

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