September 15, 2012
Managing human capital is a high-risk area in the federal government, the Government Accountability Office (GAO) reported more than a decade ago. In part, GAO found that federal managers need all the help they can get in attracting, hiring, developing, engaging, and ret...
February 19, 2011
As I exited Amtrak at Philadelphia's 30th Street Station and made my way to the escalator destined upward to the grand train lobby, the oddest thing happened. The moving staircase that was still packed with people heading down to the train platform suddenly changed dire...
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