Valvoline Instant Oil Change

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Jennifer J. Salopek

Like many retail operations that employ young workers on an hourly basis, Valvoline Instant Oil Change has struggled with employee turnover, especially in the first 90 days. To lower that turnover and promote an approach of “career” rather than just “j... More »

Continuously Learning

ASTD Staff

Darin Hartley’s passion for training grew during his military career and has evolved through a 20-year professional journey in learning and development. More »

Giving Sales Training a Seat at the Table

Michael Galvin

How do salespeople become better at what they do? Usually there are professionals—sales trainers, sales coaches, or sales leaders—whose jobs it is to create better sales team members. They are called sales enablers. More »

Sales Training for the Virtual Interaction

Ann Pace

New selling environments call for new messages and tools—and fresh training techniques to teach sales professionals these skills. More »