Credentials for Success: An Evolution in the IT Industry

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Thomas Hoyle

In the professional world, the perception of an individual's value is traditionally influenced by several factors, including his formal education, certifications, and peer respect. As the Internet becomes the primary tool people use to seek information, it is playing an... More »

Enhancing the Knowledge Management Capabilities of Federal Agencies

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Jack Malgeri

Institutional knowledge is the shared and applied knowledge of procedures, rules, traditions, values, history, and performances that exist among members of an organization. Knowledge management is broadly defined as any process ... More »