June 20, 2010 - by Frank Slezak
Crayola, a Hallmark-owned company with headquarters in Easton, Pennsylvania, realized in 2004 that it needed to replace its aging legacy software systems. Its strategy was to implement an enterprise system that would be the single source of their manufacturing, inventor... More »
June 20, 2010 - by Aparna Nancherla
Great customer service is an ideal that is so frequently bandied about in companies that it should go without saying, right? The truth is that the time and energy that companies invest in this area is often what separates the high performers from the low performers. Sev... More »
June 14, 2010 - by William Macaux
When Peter Dorsman, senior vice president of global operations at NCR Corporation, decided to bring all of the company's manufacturing operations back inside to drive timely innovation, he called on high-potential leaders from around the world. He knew that an aggressiv... More »
June 14, 2010 - by Edward Gordon
Not since 1950 has there been a jobs decline as long and deep as that of the current Great Recession. The bursting of the huge global credit bubble has led to the first worldwide recession since the Great Depression of the 1930s. These economic conditions have shouldere... More »
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