December 20, 2010 - by ASTD Staff
A human resources team learns how to meld its members' personalities to achieve optimum communication and group performance. More »
August 15, 2010 - by John Baun, Mary Thomas Scott
In 2008, the United States spent an estimated $134 billion on employee training. Employers train employees for improving job skills, career advancement, industry certifications, and the quality of life of their employees, among other reasons. Employers presume a return ... More »
July 20, 2010 - by Patrick Lencioni
When it comes to providing service, especially in the world of consulting and workplace training, there is one quality that I believe is more powerful than any other for enabling us to transform the lives of the people we serve. It's not something you'll find on a list ... More »
July 03, 2010 - by Jack Malgeri
Institutional knowledge is the shared and applied knowledge of procedures, rules, traditions, values, history, and performances that exist among members of an organization. Knowledge management is broadly defined as any process ... More »
June 20, 2010 - by Frank Slezak
Crayola, a Hallmark-owned company with headquarters in Easton, Pennsylvania, realized in 2004 that it needed to replace its aging legacy software systems. Its strategy was to implement an enterprise system that would be the single source of their manufacturing, inventor... More »
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