The Bureaucrat as Democracys Safety Valve

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Arnold Leder

Why do so many middle-class people bristle at policies from which they would seem to benefit? And why, at the voting booth, do they seem to vote against their economic self-interest? Jonathan Cohn, 2010 ... More »

Dont Overlook Frontline Supervisors

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Howard Risher

For the past decade or so, new technology and systems have been prominent in performance improvement initiatives. Scorecards and performance measurement have been promoted as an answer for performance problems. Over this period,... More »

Whos Afraid of Central Park? Modeling Collaborative Governance

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Frank Weil

New Yorks Central Park hit bottom in the late 1970s. Graffiti marred nearly every man-made surface. Litter blew across desiccated lawns. The city government, burdened by burgeoning costs and dwindling resources, had no plausible... More »

Media Relations and Effective Evacuations of Gulf Coast Communities

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Joseph Reed

Local emergency management organizations (LEMOs) provide a wide variety of services to their communitiesmany of which are relatively unknown to the people they serve. The unheralded nature of LEMOs work can have a significant ne... More »

Declaring Catastrophies: Hurricane Katrina and the 2010 Gulf Oil Spill

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Richard Sylves

Both Hurricane Katrina in 2005 and the British Petroleum (BP) oil spill in 2010 impelled Americans to demand that the president take extraordinary and vigorous actions. Both disasters also have major implications for Americas pu... More »