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Future Leaders Expected to Wield Soft Power

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When it comes to desirable qualities in a leader, fail-safe picks such as integrity and confidence will always make the list. But finding order in the midst of chaos is now also a must in a time of financial turmoil and job uncertainty. What other qualities will set apa... More »

High Success

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In Michael Beer's book High Commitment, High Performance (HCHP), the Harvard Business School professor addresses how companies can create sustained levels of exemplary performance by adhering to the HCHP principles. Beer defines HCHP as "a business philosophy that embra... More »

High-Yield Development

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During 2008 and well into 2009, the banking industry faced a level of public scrutiny not witnessed in recent history. And while economic conditions continue to be challenging, creating an environment in which employees can thrive and advance is critical to an organizat... More »

How to Spar Like a Champion

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We've all heard Muhammad Ali's line, "Float like a butterfly, sting like a bee," which he used to describe the necessary combination of moves for winning his boxing championships. What I've discovered is that the ability to "float like a butterfly" is, indeed, mandatory... More »

It's Time for an Upgrade

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A distribution company learns that capturing accurate employee performance starts with improving its performance management system. More »

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