Growing Pains

Premium Content
ASTD Staff

Leaders at a large hospital learn that they may be responsible for organizational conflict following widespread company changes. More »

Learning by Example

Premium Content
Jeffrey Horey

Facing high-risk and turbulent external environments, leaders at all levels make decisions paramount to long-term organizational success, particularly in the U.S. Army. Recently, frequent deployments and decreased opportunities for institutional learning have placed a p... More »

More Than a Smile Sheet: Using Level 1 Evaluation Effectively

Premium Content
Geri Lopker

First identified by Don Kirkpatrick in his seminal works on training evaluation, Level 1 evaluation helps an organization to assess participants' reactions to a learning event, facilitator, setting, materials, and learning activities. Like a canary in the proverbial coa... More »

Let’s Be Clear: How to Manage Communication Styles

Premium Content
Jada Edmondson

There are four basic communication styles: expressive, systematic, sympathetic, and direct. Our communication styles affect how others' react to and perceive us. Knowing your communication style and knowing how to manage others' communication styles can reduce conflict,... More »

Why Not Mentoring?

Premium Content
Paula Ketter

In a recent ASTD/i4cp research report, "Learning in a Down Economy," only 23 percent of learning professionals admit that their firms currently use mentoring and peer coaching to a high or very high extent, while more than 67 percent of learning executives say that they... More »