Image of Public Service: Working Together for America

Premium Content
Craig Pettibone

The Coalition for Effective Change (CEC), which is made up of 34 organizations with a combined membership of more than 600,000, celebrated its 15th anniversary on June 22, 2009. The CEC came together in 1993 to provide a voice f... More »

Improved Trust Fosters Improved Results

Premium Content
Earl Mathers

On many occasions, I have referred to communication as the lubricant that enables organizations to function smoothly. However, trust in organizations is even more fundamental. Without trust, effective communication is impeded an... More »

Strategic Public Sector Learning and Development

Premium Content
Jerry Ice

From fighting terrorism abroad to managing the economic recovery here at home, the U.S. government has taken on more new roles and responsibilities in recent years than ever before in its history. Thats translating into expanded... More »

Learning Through a Layoff

Premium Content
ASTD Staff

One organization works to retain and engage its employees who survived a recent layoff. More »

The Non-Drowsy Virtual Classroom

Premium Content
Nanette Miner

We know good facilitation skills: Ask don't tell, and encourage discussion among participants, not just between you and the participants. An instructor needs to play devil's advocate to challenge people's thinking. Yet when they move from the traditional classroom to th... More »