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Bill Perry

One of the most powerful learning technologies on the market today is also one of the least understood. It's the learning content management system, or LCMS. The moniker LCMS closely resembles the acronym for learning management system, of course, and that has confused ... More »

When Marketing Merges With Learning, Customers Profit

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Judy Albers

It rings true in every industry and every company. People are overwhelmed by information but starved for time. Boston-based State Street Global Advisors envisioned a learning model where its customers could easily access the exact information they need, when they need i... More »

From the Top: Using Connection Activities

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Sharon Bowman

What are connections? Connections are short, learner-focused opening activities that include four important elements: connecting learners to other learners, to the topic, to their own learning goals, and to the learning outcomes. Learners also connect to the trainer and... More »

An Ounce of Prevention

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Vic Passion

Many trainers have probably spent at least one all-nighter in a hotel room, as our team recently did, scrambling to put a complex instructor-led training program back on track. We had previously discovered that wireless access to the custom enterprise application was no... More »

Better, Faster, Cheaper, More!

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Matthew Valencius

In early 2006, IBM senior executives made a commitment to hire additional sales professionals around the world to fuel company growth. The company's sales learning team was charged with redesigning the Global Sales School (GSS) - the foundational sales training program ... More »