March 23, 2009
Gregory Bateson famously said that information is a "difference that makes a difference." We can say a similar thing about feedback: "If nothing happens because of it, it ain't feedback." So what keeps something from happening when we are giving or receiving feedback? F...
March 15, 2009
Bestselling authors Kerry Patterson, Joseph Grenny, Ron McMillan, and Al Switzler draw from three decades of consulting experience to identify a straightforward step-by-step process to resolve performance gaps, enhance accountability, and ensure execution. Whether you'r...
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