The word "innovation" is surrounded by a great deal of buzz in today's tough economic climate, with many analysts upholding "creative new ideas" as a way to survive and thrive during this recession. But as Michael J. Moscynski, a vice president with Juran Institute, wri... More »

Learning & Development , Senior Leaders & Executives

Business Impact , Engagement , Human Performance Improvement , Informal Learning , Innovation

Corporate and federal leaders are learning that traditional, hierarchical organizational (org) charts are no longer accurate depictions of how and by whom work gets done in modern institutions. They worked well in an era when ou... More »

Government , Learning & Development , Learning Technologies

Business Impact , Human Performance Improvement , Informal Learning , Innovation , Measuring and Evaluating , Social Learning