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Emotional Notions

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Every manager who abruptly halts a conversation to race off to the next meeting should be advised to brush up on emotional intelligence. Adele Lynn, a Pennsylvania-based author and consultant, advises clients that if they feel rushed during a particular day they are mor... More »

Waning Influence

Premium Content

Yet for an overwhelming majority of leaders, addressing dysfunctional behavior in the office is the headache that won't go away, and they acknowledge being powerless to change it. Shifting blame, gossiping, and harboring territorial attitudes are three of the most destr... More »