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Transforming Informal Learning Into a Competitive Advantage

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Julie Norquist Roy

For U.S. businesses, maintaining a competitive edge (or even just staying in business at all) is as complex as the rush of economic news stories bombarding us each day. Faced with keeping up with shorter information and product cycles, businesses require more effective,... More »

Crisis Management

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Paul Harris

The public buses on the city streets and back roads of Pierce County, Washington, provide breathtaking views of sweeping shorelines and majestic mountains. While savoring those sights from a comfortable window seat, one would scarcely know that the public agency that op... More »

From Learning Department to Learning Partner

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Jennifer J. Salopek

Some people say that history is doomed to repeat itself; others, that we can learn from our mistakes. In the case of Yapi ve Kredi Bank, headquartered in Istanbul, Turkey, both sayings are true. And these lessons have helped the bank to thrive during a period of vast ch... More »

Keeping Knowledge Safe and Sound

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Jennifer J. Salopek

Using innovative knowledge-transfer strategies, the company is well-prepared for future challenges. As a nuclear weapons management site, the Pantex plant in Amarillo, Texas, has been relatively unaffected by the global economic downturn. After all, "You can't just walk... More »

Learning-Assisted Service

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Jennifer J. Salopek

Mike's Carwash is a privately owned chain of carwash locations that has been growing since its founding in 1948; the original location is still in operation. Now with 37 locations in Indiana and Ohio, Mike's employs 650 people, or 400 full-time equivalents. However, wit... More »