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Give Learning a Listen: Audio Podcasting and Learning

Premium Content
Jonathan Halls

Your boss wants you to develop a learning solution to help supervisors deal with workplace conflict. But there's very little budget, and supervisors are based all around the world. The cost of flying them all in to your corporate headquarters for workshops is prohibitiv... More »

There Are No Shortcuts to Excellence

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Paul Harris

It's fair to say that the term "knowledge worker" has slipped so casually into the modern vernacular that much of its lofty connotation is lost. So consider the high standard set for top employees at Genpact Ltd., Gurgaon, India, and perhaps you'll give the term renewed... More »

From Learning Department to Learning Partner

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Jennifer J. Salopek

Some people say that history is doomed to repeat itself; others, that we can learn from our mistakes. In the case of Yapi ve Kredi Bank, headquartered in Istanbul, Turkey, both sayings are true. And these lessons have helped the bank to thrive during a period of vast ch... More »

Learning-Assisted Service

Premium Content
Jennifer J. Salopek

Mike's Carwash is a privately owned chain of carwash locations that has been growing since its founding in 1948; the original location is still in operation. Now with 37 locations in Indiana and Ohio, Mike's employs 650 people, or 400 full-time equivalents. However, wit... More »

Where People Power Makes the Difference

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Paul Harris

To fully appreciate how one company can dedicate its learning function entirely to the service of its business agenda, look no further than InterContinental Hotels Group. The Atlanta-based company reports that every single learning initiative is specifically designed to... More »