A group of sales managers learns that when it comes to coaching their employees, telling ain't training. More »

Global Human Resources Development , Sales Enablement , Career Development , Learning & Development , Workforce Development

Coaching and Mentoring , Global Workforce Development , Human Performance Improvement , Selling Skills , Training for Multiple Cultures , Beginner Level Content , Engagement , Change Management , Management Development

As I think back over my more than 30 years in training and development, a lot has changed, and a lot of really positive things remain the same. But one thing hasn't budged - how the trainee's manager fits into the picture. Here's a typical scenario: A manager approaches... More »

Learning & Development , Workforce Development

Beginner Level Content , Delivering Training , Engagement , Training and Development - General

The business environment in the last 16 months impedes employee productivity and learning because employees are expected to work long hours with less time for balance and rejuvenation, according to Ken Buch's feature article on page 42. That makes understanding when and... More »

Learning & Development

Beginner Level Content , Economy , Training and Development - General

This book is the first I have read that examines all aspects of "the 2020 workplace," from strategies to attract, develop, and engage top talent, to the trends and technology that are changing the workplace, workforce, and the world of work as we know it. This book is t... More »

Human Capital , Workforce Development

Beginner Level Content , Global Workforce Development , Jobs , Trends