May 23, 2009
Data from a 2008 Bersin & Associates study of more than 800 HR and learning professionals supports the need for informal learning strategies in today's challenging business climate. The study reports that 80 percent of all corporate learning takes place through on-t...
May 15, 2009
Lois J. Zachary
Kendra had a hard time at her new job as manager of customer service at a large retail chain. She had sought out a new job to get away from the very toxic situation in her previous workplace, where there was little communication or information sharing. At the time, she ...
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