May 19, 2011 - by ASTD Staff
A financial services company implements an integrated talent management approach to customer service onboarding that delivers world-class results. More »
May 19, 2011 - by Pat Galagan
A growing disconnect between the metrics most trainers use and those that corporate leaders prefer is driving new interest in making a better case for training's impact. While CEOs may consider measures of course satisfaction or learning transfer appropriate and even ne... More »
May 19, 2011 - by Jodi Feikema
What comes next? That's the question Blockbuster's training executives asked themselves in 2009. After spending years creating, implementing, and perfecting the Starmaker Training Series, Blockbuster's field operations training program, they were looking for the next st... More »
May 13, 2011 - by Amy Lui Abel, Jessica Li
The field of employee learning and development has grown exponentially in the past decade. According to the ASTD 2010 State of the Industry Report, U.S. organizations spent approximately $125.88 billion on employee learning and development in 2009 - a $65 billion increa... More »
May 13, 2011 - by Jim Caprara
At Ciena, we use a hybrid approach to human resources development (HRD) and learning. This model is closely tied to our business strategies, The strength of learning at Ciena has a foundation based on understanding how learning affects business strategies. It obviously ... More »
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