August 19, 2011
We frequently hear about marathon virtual meetings or v-meetings, some of which last a full day, that quickly lose focus and end up being a waste of everyone's time. Unfortunately, many leaders have never been trained on best practices for v-meeting management. Given th...
August 14, 2011
Jack J. Phillips
A group of client relationship managers participate in a formal learning program to implement new selling skills. Six months after the program, sales improve, and the learning team presents the results to the vice president of sales. The senior executive responds, "An i...
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