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Clinical Psychology for Line Leaders: Help With Your Biggest Challenges

Premium Content

In her recent book, What Keeps Leaders Up at Night, Lipkin acknowledges that regardless of your experience and personal management theories, “when it comes to effective leadership, it’s all about managing the messy, complicated, illogical, and fallible human... More »

Public Sector Innovation in the Australian Public Service

Premium Content
Alex Roberts

After formally recognizing the drivers for innovation and the need for its more systematic application, APS created a framework for understanding and undertaking innovation. How can agencies embed it within their practices? More »

What Drives Employee Engagement? It's All About the "I"

Norma Dávila

Employees decide if they want to be engaged. But employee engagement also involves a rational component. What is the manager’s influence? More »

15 Roles Leaders Play to Manage Performance and Accountability

Premium Content
Chris DeVany

When managing performance and accountability, frontline managers take on a variety of roles as they interact with other people. These roles are the character that the manager assumes in a particular situation, much like the roles actors play in a film or show. More »

Align Strategic Plans to Reduce Fragmentation and Redundancy

Marie Muscella

A frequent problem in strategic measurement and planning concerns and the lack of prioritization. Actual resource allocation often does not match the strategies and measures represented in these plans. More »