Case-Study-Driven Leadership Training from West Point

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Joseph Devine

The 1992 Los Angeles riots led law enforcement executives to the department of behavioral sciences at West Point. Its curriculum would evolve and prove effective in enhancing leadership. One test came September 11. More »

Enhancing the Knowledge Management Capabilities of Federal Agencies

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Jack Malgeri

Institutional knowledge is the shared and applied knowledge of procedures, rules, traditions, values, history, and performances that exist among members of an organization. Knowledge management is broadly defined as any process ... More »

Change Is in the Wind for HR Management

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Stephen Benowitz

Consider the old adage, What goes around, comes around. Often, this refers to political appointees who return to government when their party is elected. The other interpretation is that appointees bring back policies that were d... More »

New Imperatives for Public Managers

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Michael Stahl

When people hear the term public servant, they think of presidents, governors, legislators, cabinet secretaries, agency directorsthe political officials featured on news broadcasts, on political talk shows, and in newspapers. Th... More »