The Silver Lining of 2009

Paula Ketter

While most of us would like to see 2009 and the economic recession leave and never return, there is no denying that this year was a monumental year in workplace learning for technology, informal learning, and employee performance. More »

Think Differently: Update Your Stats to Unlock Outcomes

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Daniel Forrester

It has been more than 15 years since the CompStat management model was first introduced by the New York City Police Department (NYPD), sparking a movement that has profoundly affected public administration. CompStat has been suc... More »

New Imperatives for Public Managers

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Michael Stahl

When people hear the term public servant, they think of presidents, governors, legislators, cabinet secretaries, agency directorsthe political officials featured on news broadcasts, on political talk shows, and in newspapers. Th... More »

Image of Public Service: Working Together for America

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Craig Pettibone

The Coalition for Effective Change (CEC), which is made up of 34 organizations with a combined membership of more than 600,000, celebrated its 15th anniversary on June 22, 2009. The CEC came together in 1993 to provide a voice f... More »

Filling the Leadership Pipeline

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Jeff Kristick

With the unemployment rate in the United States jumping to 8.5 percent in recent months (the highest it's been since 1983, according to the U.S. Department of Labor) the current recession is showing few signs of abating. Many blame a lack of government oversight in key ... More »