September 20, 2011 - by Stephen Covey
And what's the cost? As trust goes down, speed goes down, and cost goes up. Efforts to "spin" or position to restore trust only make the problem worse. Sooner or later, people come to the realization that they can't talk themselves out of problems they've behaved themse... More »
September 19, 2011 - by ASTD Staff
Donnee Ramelli swears by quick, results-focused action learning …and thinks you should, too. More »
September 19, 2011 - by Golnaz Sadri
Emotional intelligence (EI) has generated a great deal of attention in recent years. Many researchers and practitioners feel that EI supersedes other forms of intelligence in determining success or failure in jobs requiring high levels of interaction with others (manage... More »
September 15, 2011 - by T. E. Winchell
Public-sector managers find addressing subordinates inappropriate conduct or poor performance to be among their most distasteful duties. They have a greater administrative burden than is typical of their private-sector counter-parts for two reasons: the public-secto... More »
February 13, 2011 - by Heather Bock, Lori Berman
Unsure of what to expect, Howrey associate Melinda Lackey looked around the room nervously and wondered, not for the first time, why her firm had brought her and 19 other first-year lawyers to Washington, D.C., for a two-and-a-half day academy on how to take depositions... More »
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