Seeking Civility: Eradicating Bullying at Work

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Catherine Mattice

The media and lawmakers have been abuzz with talk of bullying in schools; but bullying does'nt end when you graduate. It is alive and well in the workplace, too. According to research by the National Institute for Occupational Safety and Health, 25 percent of workplaces... More »

Emotional Intelligence: Can It Be Taught?

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Golnaz Sadri

Emotional intelligence (EI) has generated a great deal of attention in recent years. Many researchers and practitioners feel that EI supersedes other forms of intelligence in determining success or failure in jobs requiring high levels of interaction with others (manage... More »

Distasteful Duties: Maintaining Order and Discipline

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T. E. Winchell

Public-sector managers find addressing subordinates inappropriate conduct or poor performance to be among their most distasteful duties. They have a greater administrative burden than is typical of their private-sector counter-parts for two reasons: the public-secto... More »

Poised for Discovery

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David Milliken

While much of the nation has been fighting to survive the recession, Booz Allen, a strategy and technology consulting firm, has faced a different challenge: unprecedented growth. With an increased focus on business delivery and utilization, new hires need to be equipped... More »