December 01, 2009 - by Paula Ketter
While most of us would like to see 2009 and the economic recession leave and never return, there is no denying that this year was a monumental year in workplace learning for technology, informal learning, and employee performance. More »
October 23, 2009 - by Gerry Gingrich, Michael Piller, Robert Childs
Steve Monforto finally caught the ball! After attending Phillies games since he was three years old, he caught the ball on September 15, 2009. He promptly gave the ball to his young daughter, Emily, who was sitting next to him i... More »
October 23, 2009 - by Steve OKeeffe
At my college, ballroom dancing was the largest club on campus. But ask as I might, I could never find a single student whod admit even a passing interest in the rumba. Lets cha-cha forward some 20 years: Government managers who... More »
October 22, 2009 - by Daniel Forrester, Paul OConnell
It has been more than 15 years since the CompStat management model was first introduced by the New York City Police Department (NYPD), sparking a movement that has profoundly affected public administration. CompStat has been suc... More »
September 16, 2009 - by Paul Harris
A handful of students within the business and engineering schools at San Jose State University in California are headed for careers in service-related industries with an expanded set of marketable skills. A specially devised curriculum shared by the two schools includes... More »
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