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The Social Media Skills Gap

Stephanie Castellano

Rooting out organizations’ remaining distrust of social media starts with training. More »

Few Managers Get Kudos for Helping Develop Employees

According to a recent online poll of more than 450 individuals throughout the United States, less than one-fourth of employees reported feeling that their managers were interested in helping them grow professionally. More »

L&D Efforts Can Have a Major Impact on Engagement

Premium Content
Catherine Lombardozzi

A growing body of research shows that learning and development professionals have a real opportunity to influence the degree of employee engagement with their strategies and programs. More »

A Leadership Tool for Smart Thinking

Premium Content

Paula is a shift supervisor for a high-tech industry. Prior to her daily brief with her crew, she must sift through data on industry updates, changes in the work schedule, current plant performance, and a host of other documents to determine what to provide her crew so ... More »

Moving From Evidence to Proof: New Directions for the Way We Think About Metrics

Premium Content
Jack J. Phillips

A group of client relationship managers participate in a formal learning program to implement new selling skills. Six months after the program, sales improve, and the learning team presents the results to the vice president of sales. The senior executive responds, "An i... More »

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