April 19, 2011 - by Phaedra Brotherton
An interview with Etienne Wenger, a pioneer, thought leader, and consultant in the social learning theory of communities of practice. More »
April 13, 2011 - by Herb Greenberg, Patrick Sweeney
As far as painful memories are concerned, most of the extremely difficult decisions we as leaders had to make after the Fall of 2008 will remain with us forever. The world was changing, and we had to change to stay afloat. Resources were limited everywhere we turned. Ti... More »
October 22, 2009 - by Daniel Forrester, Paul OConnell
It has been more than 15 years since the CompStat management model was first introduced by the New York City Police Department (NYPD), sparking a movement that has profoundly affected public administration. CompStat has been suc... More »
January 03, 2008 - by Paul Harris
On a busy traffic circle in downtown London, accidents were reduced by 44 percent recently after the city removed all signs, guardrails, and road lines. The move forced drivers and pedestrians alike to carefully decipher each other's intentions instead of brazenly claim... More »
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