Emotional intelligence (EI) has generated a great deal of attention in recent years. Many researchers and practitioners feel that EI supersedes other forms of intelligence in determining success or failure in jobs requiring high levels of interaction with others (manage... More »

Career Development , Human Capital , Learning & Development

Assessment , Business Impact , Career Development , Coaching and Mentoring , Competencies , Engagement , Measuring and Evaluating , Simulations and Serious Games , Social Learning , Training and Development - General , Trends

In the early 1990s, I worked in the "educational services" department of a very large computer company. We delivered a lot of training to both customers and employees. At the end of each quarter, we would gather for a pep rally, at which time our vice president would di... More »

Human Capital , Learning & Development , Senior Leaders & Executives , Workforce Development

Assessment , Business Impact , Career Planning , Curriculum Alignment , Integrated Talent Management , Managing the Learning Function , Measuring and Evaluating , Skills Gap

Traditionally, the office is seen as a place where employees leave their emotions at the door. While it is now accepted that our emotions are part of who we are and that we cannot think or act without them, many organizations still expect employees to ignore their emoti... More »

Human Capital , Learning & Development

Assessment , Business Impact , Coaching and Mentoring , Human Performance Improvement , Measuring and Evaluating , Training and Development - General

Assessments are more important than ever in the current government climate, which emphasizes accountability, transparency, and performance improvement. By providing actionable information that is needed to make wise and informed... More »

Government , Human Capital , Learning & Development

Assessment , Career Development , Engagement , Human Performance Improvement , Integrated Talent Management , Intermediate-level Content , Managing Organizational Knowledge , Measuring and Evaluating

You've heard the story repeatedly - organizational leaders claim that employees are their most important asset and that they have elaborate plans for finding the perfect fit for each employee in the organization. Although recognizing the talent within an individual is t... More »

Human Capital , Workforce Development

Assessment , Career Development , Competencies , Engagement , Integrated Talent Management , Management Development , Measuring and Evaluating