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A Manager's Guide to Knowing What You Know

Premium Content
Jerry Lawson

Intranets can be useful tools to codify organizations’ knowledge, but only if managed properly. The biggest pitfall is a purely human issue. More »

Using KM to Focus on the Common Good

Premium Content
Tessie Tzavaras Catsambas

In 2009, the U.S. government spent $29.263 billion on health research—more than half of all funds committed to research in the United States. This case study is an example of how knowledge management (KM) improved targeting this significant investment in research ... More »

The Past Is Prologue: The Obama Technology Agenda

Premium Content

In Spring 2008, our The Public Manager article reflected on the progress of e-government under the Bush Administration and what it portended for the future of the new administration beginning January 20, 2009. While many of the ... More »

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