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Base of Support: Providing Participant Guides for Online Learning

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Nanette Miner

When moving from classroom-based training to the online environment, most instructional designers do away with the participant guide, thinking, "Who would use a participant guide while sitting alone at their desks?" This may be the primary reason why online learning com... More »

At a Glance

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A unit of KeyCorp, KeyBank is a regional bank headquartered in Key Tower within Cleveland, Ohio's Public Square. As of 2007, it is the 16th largest bank in the United States based on total deposits, and the 12th largest by total assets. That same year, the company decid... More »

The Web 2.0 Police

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There may be a little irony in the fact that training and development professionals have taken so long to progress along the Web 2.0 learning curve. Even as other experts look beyond these technologies to the next stage, most learning professionals are still trying to c... More »

Committed to Excellence

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Paula Ketter

This quote has never been more profound. This year's BEST Award winners - the cream of the crop among learning organizations - have distinguished themselves as leaders in this profession by achieving maximum efficiency, finding new and innovative ways to train a multicu... More »

Quick Draw

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Ethan Edwards

Designing e-learning can be a costly and time-consuming activity. The traditional ADDIE process for design is comfortable for many designers and project managers, but it rarely creates truly engaging and instructionally interactive applications. Instead, most e-learning... More »